Privacy & Cookie Policy

Last updated: 31 October 2026

At Black Sheep Bristol, we respect your privacy and want to be clear about how we collect, use and protect your personal information.

This policy explains what happens to your data when you visit our website, contact us or make a purchase, and how we use cookies.

1. Who we are

Black Sheep Bristol is a vegan tattoo and piercing studio based in Bristol, UK.

Website: https://blacksheepbristol.com

Contact email: hello@blacksheepbristol.com

Business/legal name: Black Sheep Tattoo Ltd

We are responsible for the personal information collected through our website.

2. What information we collect

Depending on how you use our website, we may collect:

Contact information: Your name, email address and phone number when you contact us.
Order information: Your name, delivery address, contact details and purchase history when you buy something from our shop.
Payment information: Information needed to process payments securely through our payment provider.
Website information: Information about your browser, device, website activity and interactions with our advertising, where permitted.

We only collect information needed to provide our services, respond to enquiries, process orders and improve our website.

3. How we use your information

We use personal information to:

Respond to messages and enquiries.
Process and deliver orders.
Provide customer support.
Manage payments and transaction records.
Keep our website safe and functioning properly.
Understand how visitors use our website.
Measure the performance of our Google advertising.
Meet our legal obligations.

4. Our legal basis for using your information

Under UK data protection law, we need a valid reason to use your personal information.

We generally rely on:

Contract: To process orders and provide services you've requested.
Legal obligation: To maintain records required by law.
Legitimate interests: To respond to enquiries, protect our website and manage our business, where those interests are not overridden by your rights.
Consent: For non-essential cookies, advertising tracking and other activities where consent is required.

You can withdraw your consent at any time.

5. Who we share information with

We may share information with trusted third-party services that help us operate our business, including:

Squarespace: Our website and online shop platform.
Payment providers: To process purchases securely.
Delivery providers: To fulfil orders.
Google: For website analytics and advertising, where applicable.

We only share information where necessary and in line with applicable data protection laws.

Some service providers may process information outside the UK. Where this happens, we take steps to ensure appropriate data protection safeguards are in place.

6. How long we keep your information

We only keep personal information for as long as necessary.

Order and transaction records are retained for the period required by applicable tax and accounting laws.

Enquiry information is kept for as long as needed to respond and manage any related services.

Cookie information is retained according to the lifespan of each cookie, as described below.

We securely delete or anonymise information when it is no longer required.

7. Your privacy rights

Under UK data protection law, you may have the right to:

Access the personal information we hold about you.
Ask us to correct inaccurate information.
Request deletion of your information in certain circumstances.
Object to or restrict certain uses of your information.
Request a copy of your information in a portable format, where applicable.
Withdraw consent at any time.

To make a request, please contact us using the email address above.

You can also raise a concern with the Information Commissioner's Office (ICO):

https://ico.org.uk/make-a-complaint/

Cookie Policy

8. What are cookies?

Cookies are small files stored on your device when you visit a website.

They help websites function correctly, remember your preferences and understand how people use the site.

We use essential cookies to keep our website working and optional cookies to support analytics and advertising.

9. Types of cookies we use

Essential cookies

These are necessary for our website to function properly.

They help with:

Website security.
Shopping basket and checkout functionality.
Remembering cookie preferences.
Basic website features.

These cookies do not require consent when they are strictly necessary.

Analytics cookies

We use Google Analytics to help understand how visitors interact with our website.

This may include information about:

Which pages people visit.
How visitors find our website.
How people navigate around the site.
Website performance and usage.

Analytics cookies are optional and are only used with your consent where required.

Advertising cookies

We use Google Ads to advertise our business.

With your consent, Google may use cookies and similar technologies to:

Measure advertising performance.
Understand interactions with our adverts.
Measure actions taken after someone visits our website.
Support personalised advertising, where enabled.

We do not enable non-essential advertising cookies without your consent.

You can learn more about how Google uses personal information here:

https://business.safety.google/privacy/

Google's Privacy Policy is available at:

https://policies.google.com/privacy

10. Cookies used on our website

The following table summarises the cookies and services used on our website.

Cookie or servicePurposeCategorySquarespace crumbWebsite securityEssentialSquarespace shopping and consent cookiesBasket, checkout and cookie preferencesEssential, where strictly necessaryGoogle Analytics (_ga, ga*)Website analyticsAnalyticsGoogle Ads (_gcl_*, where used)Advertising measurementAdvertising

The exact cookies stored may vary depending on the features used and your cookie preferences.

[Insert verified cookie lifespans and any additional cookies identified in the website audit.]

11. Managing your cookie preferences

When you first visit our website, you can choose how cookies are used.

You can:

Accept all cookies.
Decline non-essential cookies.
Manage your cookie preferences.

You can change your decision at any time through the Cookie Preferences option on our website.

You can also remove or block cookies using your browser settings.

Please be aware that restricting essential cookies may affect some website features.

12. Changes to this policy

We may update this policy to reflect changes to our website, the services we use or legal requirements.

Any changes will be published on this page with an updated date.

13. Contact us

If you have any questions about this Privacy & Cookie Policy or how we use personal information, please contact:

Black Sheep Tattoo Ltd
153 Wick Road
Brislington
BS4 4HH